Reviews (24,810)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

May 14, 2017

first time download app, haven't had chance to use it. gave 3 stars only for easy download. i will come back to modify rating once i start using it.

Daily Hui
Canada
11 months using the app
Edited November 14, 2018

I need it to merge with my mailchimp......................................................................................................................................................

Tranita Renee
United States
11 months using the app
February 1, 2017

I just recently started using Privy and It has some great features that I could use but being new to Ecom and sales aren't running yet some of the tools needed to do email marketing are too expensive, at least until I start making sales to justify a $79 bill. But if someone were doing better than myself I would recommend Privy to them.

Secondteeparty
United States
11 months using the app
November 11, 2018

I just started using and trying to figure it out, will write another review when I figure it out.......

Donkplanet
United States
11 months using the app
December 6, 2019

Slightly confusing. Would like to be able to chat with tech support IRT. Other than that, great and resourceful service.

Robin Labb Jewelry
United States
11 months using the app
Privy Operations replied December 6, 2019

Thank you for the feedback. We do offer chat support and support via email, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

July 28, 2018

Just started using it. Hope it helps

Tnt Closeouts
United States
11 months using the app
December 17, 2021

It's an okay app. The $15 is a bit steep to justify for the features it offers for that price. The emails were cumbersome to say the least. This is on my list to delete now that the heavy holiday traffic season is over because the value just isn't there for me.

fitformorestore
United States
About 1 year using the app
Edited February 3, 2020

really good product just its really expensive and they charge u be the judgment on web visitors u cant choose how much you want to pay by visitors its base on their database I prefer to pay klaviyo and get the sing up

Pandha Sunglasses
United States
About 1 year using the app
Privy Operations replied February 6, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 14, 2018

I have just started to use the application. I hope it works great .
looking forward to give more stars if i get the value out of it.

LeadersCampaign
Australia
11 months using the app
February 13, 2017

need more time to write a more accurate review

Zheng Quality
Canada
11 months using the app