Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited March 2, 2019

Great help for people like me who is not computer savvy. But still able to setup on my own. Preferably to add a simple video clips showing the demo setup to prevent mis interpretation. Thanks

Living Life Store
Singapore
Over 1 year using the app
Privy Operations replied March 3, 2019

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

February 26, 2019

Took a little bit of work but the integration works. The pop-up designer has a lot of options (more than Mailchimp).
Keep in mind that you cannot manage different email lists (everything goes into a single list), and that can be an important limitation.

Chesini
United States
Over 1 year using the app
Privy Operations replied February 28, 2019

Thanks for the review! If you're syncing contacts over to Mailchimp, you can choose which list they are put on from the automation step of each of your pop up campaigns. If you're using Privy for emails, you can actually segment your sends based on the campaigns they signed for and a bunch of other behavioral things.

July 11, 2019

looks good, havent used them but it integrates with klaviyo. cant wait to get started. <3<3<3<#<3<#<3<

Kurve Republic
United States
Over 1 year using the app
Privy Operations replied July 12, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 10, 2017

Good App Works Well. Very easy to use and customize even if your just using the app for it free options still worth a try

Urban Wear Com
Canada
Almost 4 years using the app
December 2, 2016

Great app, just the logo on the form makes it lose a star

Elpmis
Australia
Almost 4 years using the app
August 5, 2019

Easy to use, good for the entry price point. Love the spin the wheel feature. What I didn't like is I was unable to duplicate a previous campaign as a template, you pretty much always start from scratch.

SHADE MUSEUM
United States
Over 1 year using the app
September 28, 2017

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Toftjessenv2
Denmark
Almost 4 years using the app
August 8, 2016

It does for free what offers charge. It's fully customizable and works fine. My only issue is the fact that autoresponders don't work, but I'm sure there will be a way to fix that.

Preciovs
Belgium
Almost 4 years using the app
January 6, 2017

Simple app to use. Recommend giving it a go!

Eat And Co
Australia
Almost 4 years using the app
October 16, 2016

great job Privy, really easy to set up!

Kinn
Australia
Almost 4 years using the app