Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

December 6, 2019

Slightly confusing. Would like to be able to chat with tech support IRT. Other than that, great and resourceful service.

Robin Labb Jewelry
United States
11 months using the app
Privy Operations replied December 6, 2019

Thank you for the feedback. We do offer chat support and support via email, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

July 28, 2018

Just started using it. Hope it helps

Tnt Closeouts
United States
11 months using the app
September 14, 2018

I have just started to use the application. I hope it works great .
looking forward to give more stars if i get the value out of it.

LeadersCampaign
Australia
11 months using the app
February 13, 2017

need more time to write a more accurate review

Zheng Quality
Canada
11 months using the app
June 17, 2019

Haven't used it's features yet, unsure how it is is going to be. I suggest that you ask for a review once we have time to explore the features otherwise looks like it does the job.

The Minimal Florist
Australia
11 months using the app
Privy Operations replied June 17, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

November 24, 2016

just starting to use it, but the startup was quick.

Teeshirtz Lounge
United States
11 months using the app
June 13, 2017

its still a work in progress. I set up everything and tested it but its still firing the template stuff. kind of annoying me.

Flyjane
United States
11 months using the app
September 9, 2019

I like this app, however I would like to see better navigation for beginner users, can be confusing.

Vixen Culture
United States
10 months using the app
September 19, 2019

This was a great app to install for pop up’s. It helped me to increase my sign up rate faster then expected.

Natural Vybz
United States
10 months using the app
Privy Operations replied September 20, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 22, 2020

I like the pop up and how to attracts customers to sign up for emails but I wish it had a free plan involving actually sending out emails

Seoul of Pop
United States
10 months using the app
Privy Operations replied January 22, 2020

Thanks for the review and feedback! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com