Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 3, 2019

privy is great to use for my email newsletters, abandoned checkout emails, and my email sign up pop up on my website.

POSH LA'CORE
United States
Over 1 year using the app
December 5, 2016

It's not really FREE. It has limited functionality, then offers a bunch of better options after you pay the monthly fee. Since I have not unlocked all of their features, I cannot give 5 stars, but what I've used so far has been good.

Peterchic
United States
Over 3 years using the app
November 28, 2017

Really easy and Good to use, thanks!

Present Pal
United Kingdom
Over 3 years using the app
January 11, 2017

Setup is pretty easy and intuitive. I would love a way to test appearance and functionality before I publish. Maybe I just haven't found it yet!

With Love From Brooklyn
United States
Over 3 years using the app
September 24, 2016

Privy has proved to be a useful way to improve our mailing list in a way that is unobtrusive to the shopping experience. Easy to install and use.

Penny Skateboards South Africa
South Africa
Over 3 years using the app
June 25, 2019

I've only just started using it and hoping to remain on the 'Free' setting until the business grows. Seems very easy to use thus far but I'm hoping there aren't any hidden financial surprises with it.

EcoCruiser
Sweden
Over 1 year using the app
Privy Operations replied June 25, 2019

Thanks for the review! You shouldn't be in for any financial surprises. Our pricing is based on the number of monthly pageviews to your site, which you can always access under the Settings tab in your Privy account. We also will notify you if your price is subject to go up. If you have any questions or need any help as you're getting started, please don't hesitate to reach out to our support team at support@privy.com!

October 13, 2016

Super easy to use, reliable, and effective. Would recommend to another store owner!

Chikirina
United States
Over 3 years using the app
May 25, 2020

just started, so far so good. it seems easy to start but still unclear on a few things. waiting for some reply from help center

Boutique Palma
Canada
Over 3 years using the app
November 30, 2020

I’ve been using this app for yrs and it just keeps getting better! Great features, will recommend it

Enchanted Intimates
United States
Over 3 years using the app
April 24, 2021

**Flat Aesthetics** I do like this app and it is very useful but it lacks appealing aesthetics. I do feel like the overall look of the email templates and pop-ups could be much more appealing. There are very few fonts to choose from when creating a popup or email. It is a very good platform to use just lacks appealing templates.

Bonjour Lovey
United States
Over 3 years using the app