Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

June 6, 2019

This app is not my favorite. It isn't easy to understand or to manipulate within the designs. It is kind of confusing why you can't move the verbiage to any part of the photo within the designs. It just isn't working for me!

Stitch'D Factory
United States
19 days using the app
Privy Operations replied June 7, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

February 21, 2018

Don't get this product, the worst.

Delorah Com
Australia
19 days using the app
March 30, 2020

I used exit email capture in a few weeks and then it just crashed and got messy on my site. I wrote to them and send the screenshot to them. But i got not any support at all. Instead some seller tried to sell a subscription on me. I will never pay for something that does not work.

SWESENSE
Sweden
19 days using the app
December 16, 2017

Well you keep hounding me to rate this app and i have not had time to look the app over . so 1 star for now need to slow down give us a day or two to explore your app

Gc Jewelry
United States
19 days using the app
February 27, 2018

just triying will surely write my view in few days

Oncebuy
India
19 days using the app
March 21, 2019

The app should have the option to change the campaings for the "sign ups". Also it would be great if you adapt the app to different languages like spanish, it will be very useful.

LOVE INFINITY
Spain
18 days using the app
Privy Operations replied March 21, 2019

Thanks for your feedback. I'm not sure I understand what you mean by changing the campaign for signups. Our pop ups and other displays are super customizable. If we can be of any assistance, please contact us at support@privy.com. We'd love to help.

January 31, 2021

worst app ever, collects customers numbers but you cant text them. i want a refund. easy to set up but thats it. mail chimp is free for email.

Rebel Goddess Cosmetics
United States
20 days using the app
August 29, 2019

this review is part of the tutorial you have to walk through. haven't used the app much yet. don't know what they're hoping to get from this.

CruisingBabylon
United States
20 days using the app
Privy Operations replied August 30, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

November 30, 2020

rubbish. burn out second time and installed again due to it's installation number. paid full amount. send email and receive no reply about how to get most out of it but nothing replied back.

Software Mart Australia
Australia
20 days using the app
December 14, 2021

You'll get someone blowing up your phone, email, facebook, instagram, etc as soon as you sign up. It was really annoying and that reason alone made me delete it.

Arabella Crystals
United States
20 days using the app