Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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This product is complete garbage especially when one takes price into consideration. I mainly was looking for a product to send out newsletters and privy is near useless if that is what you are looking for. You can't manually add emails to your email list. You can't separate your clients into separate mailing lists, there is no way of resizing or adjusting images in your emails. Add to that I've currently been waiting 2 1/2 hours for my last marketing email to send and that customer service didn't seem too bothered by that and you have a pretty nice idea of what using privy is like. I can't believe they are attempting to charge for a product which is not yet fully developed.
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.
IT KEEP CRASHING EVERY TIME I'M DONE DESIGNING MY POP UP WHEN I GO SAVE IT. I HAVE TO REOPEN THE APP
idk yet I havent used privy ever
this review is part of the tutorial you have to walk through. haven't used the app much yet. don't know what they're hoping to get from this.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
I don't think the pop ups are working. I don't see any improvement on the sign ups even if I presented 20% to 25% discount. I don't know if it really has a pop up opt in page. don't recommend for now
This app is not my favorite. It isn't easy to understand or to manipulate within the designs. It is kind of confusing why you can't move the verbiage to any part of the photo within the designs. It just isn't working for me!
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.
The app should have the option to change the campaings for the "sign ups". Also it would be great if you adapt the app to different languages like spanish, it will be very useful.
Thanks for your feedback. I'm not sure I understand what you mean by changing the campaign for signups. Our pop ups and other displays are super customizable. If we can be of any assistance, please contact us at support@privy.com. We'd love to help.
worst app ever, collects customers numbers but you cant text them. i want a refund. easy to set up but thats it. mail chimp is free for email.
Design is good but my shopify customers would have terrible user experience if we choose the free plan. Tried signup campaign. The gray privacy label out of window and the fixed 10% OFF window are ruining user's shopping experience. I wish there were pics upload function here so every1 can see them.
You can do better, privy.
rubbish. burn out second time and installed again due to it's installation number. paid full amount. send email and receive no reply about how to get most out of it but nothing replied back.