Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

January 19, 2017

can't edit the popups, not very intuitive dashboard. the API works great though

Nomad Nutrition
Canada
Almost 3 years using the app
January 26, 2021

I really like Privy and what it can do. I find it's interface and logic a lot easier than some other apps. However, with their pricing, I am now paying quite a bit...and I dont think is quite worth it. Not for my business anyway. AND it sucks on mobile... which is annoying as this is my side hussle and sometimes i need to just jump on my phone to action stuff and this makes it really hard. Would love to see improvements on mobile interface.

Mama Kisses
Australia
Almost 3 years using the app
Edited April 6, 2020

I’ve learned how to launch several campaigns and I’m excited to learn more. Ready to launch a new product campaign. So far so good

Hunnies Body Butter
United States
Almost 3 years using the app
July 18, 2019

Just started out with this app. Pretty user friendly but I do miss some tools to customize the design of the pop ups

INDI&ME
Netherlands
Almost 3 years using the app
Privy Operations replied July 19, 2019

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

March 25, 2020

feels ok, if you have a free plan for email options, that will be perfect. easy going, will have more feedback after using

WELQUEEN
China
Almost 3 years using the app
September 10, 2017

I haven't used it yet and it prompted a review already sooo. 4 stars?

Scott Fine Art Sculpture
United States
Almost 3 years using the app
April 2, 2017

Pretty slick!!! Seems to be working, although I am having problems with the exit target part of it.

Windowfilmworld Com
United States
Almost 3 years using the app
December 8, 2017

Privy was easy to set up and easy to use...I wish there were more options with the free account but overall I've had a great experience with the app.

Something To Ink About
United States
Almost 3 years using the app
June 4, 2018

Easy to set up. Under the Free plan I could customise a lot, which was cool. Let's see how we go!

Nicolasalexander
Australia
Almost 3 years using the app
Edited November 20, 2018

I used this app to set up newsletter signup and coupon... really useful and hope it could be free for more options.

Aquamatix.eu
Belgium
Almost 3 years using the app