Reviews (24,810)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

May 31, 2018

Very good app. easy to use and convenient

Kanjuman
Nigeria
11 days using the app
Edited September 22, 2019

Buena aplicación, funciona para obtener correos electrónicos de las personas que van están a punto de abandonar tu pagina, y de tus compradores a cambio de cupones de descuento. Le agregaria mas opciones al diseño pero en general cumple su cometido.

zodiactab
Spain
29 days using the app
February 13, 2017

This tool is powerful. It really a huge help for your marketing.

Eloquent Apparel
Philippines
11 days using the app
April 22, 2019

Live chat service is awesome, it's very helpful as this is my first time using privy. I haven't explored much their features, but knowing they provide live chat service is relieving. Thanks Andy!

Cons :
I was confused earlier, i didn't notice that they have 2 different plans at same price at $24, so i subscribed the wrong plan. I thought that newsletter feautere was already included in plus plan, but it's in automate plan instead. I just changed my subscription, i hope shopify will adjust the balance in the next billing. I suggest that privy should make it more clear about automate plan, cos it doesn't show up on the pricing table.

Korea Avenue
Indonesia
11 days using the app
Privy Operations replied April 22, 2019

Thanks for your review and glad Andy could help you out! We're looking into ways to be clearer with our pricing so this doesnt happen again.

September 14, 2018

still not 100% sure how email marketing works but this is really good program. i would recommend it

Meme Factory
Netherlands
11 days using the app
January 19, 2017

I'm still trying to figure out privy other than that i really like it to draw attention to my customers my website

Kdollcollection
United States
11 days using the app
March 6, 2017

Very New to this havent done much with it yet. But its clean and very user friendly. If you send me more info on how to contact you i will keep you up to date as i use this app. Thank you

Customxtreme
United States
10 days using the app
October 1, 2017

really easy to use and allows great customisation
hoping it has a great effect

Thehypetrain
United Kingdom
10 days using the app
September 12, 2019

Working great so far! As a new e-commerce merchant, I really need a company that will help with email leads.

The Vintage Pear
United States
28 days using the app
November 4, 2019

J’espère que cette app me permettra d’augmenter mon volume de chiffres d’affaires. Et me permettra d’avoir de nouveaux clients

Mon Boubou & Moi
Belgium
28 days using the app