Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 31, 2017

this is a great apps, thank you for your incredible job

Bustek
United States
9 months using the app
Edited November 18, 2019

Getting emails but unable to change discount on wheeler. Still working on it .

OraaMe
United States
9 months using the app
Privy Operations replied November 18, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

January 17, 2017

Odd to use and not very self explanatory but hoping it gets easier as I use it more

Kip Lila Boutique
United States
9 months using the app
November 23, 2018

I havent used it enough to rate it fairly yet but as i continue to use it i will be glad to submit an honest review for you .

Howe About This
United States
9 months using the app
Edited December 2, 2019

The app is still not catching all email sign-ups and having to do repeated imports to keep contacts in the app up to date. people signing up because of this are not all getting the discount code emailed to them which is a problem.

CBIC Inc.
United States
9 months using the app
July 7, 2018

The app is ok. I don't feel that it drives sales

Fashionerosa
South Africa
9 months using the app
November 17, 2016

Just started using and seems pretty simple

Fronay Jewelry
United States
9 months using the app
September 24, 2019

Just started using it, so far so good but want to use properly before reviewing so soon. Would be good not to be rushed before I do this part, reviews should happen after we've had a chance to use it, not at the beginning.

Coolio!
New Zealand
9 months using the app
Privy Operations replied September 26, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

November 30, 2021

Pretty good APP although I have had a few problems with the pop up that cannot be resolved. I feel it is overpriced for what I am getting.

Love Nelli
Australia
9 months using the app
Edited March 18, 2020

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Homes Bracelets
United States
9 months using the app