Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 26, 2016

Great app- have received a huge increase in email captures since installing. Wish the privy logo at the bottom wasnt so large though.

Starship For Littles
United States
Almost 3 years using the app
July 18, 2017

great app very helpful and easy to navigate through

Saydes Sweets
United States
Almost 3 years using the app
February 3, 2021

Not bad at all. Great customer service, and it is pretty easy to use if you are looking for a simple entry into email marketing. The templates could be more creative, but i'm not complaining. I am really hoping this feature helps to grow my online business and conversions. Give it a try. I'm pretty satisfied.

COZY FRESH KICKS
Canada
Almost 3 years using the app
July 27, 2016

very friendly app
easy to understand how it works and to see the results.

Medusa2
Israel
Almost 3 years using the app
April 7, 2020

So far, so good!! Customer service has been helpful. I just wish I could duplicate automated email series to different campaigns.

sirena riley
United Kingdom
Almost 3 years using the app
Edited June 4, 2019

Just installed - so far so good! I liked that it automatically starts a campaign as soon as you install so it makes sure you follow through!

Treat Republic
United Kingdom
Almost 3 years using the app
Privy Operations replied June 5, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 22, 2016

Friendly interface, simple to set up. Seems powerful. A lot of staff are locked in the free plan.

Grand Rue
France
Almost 3 years using the app
September 26, 2016

Functional and user-friendly app.

Witty Novelty
United States
Almost 3 years using the app
October 8, 2016

Great app, easy to use and excellent customization options and support!

Snazzy Bazaar
United States
Almost 3 years using the app
September 28, 2017

Not bad experience so far, let's see where this app will bring me to :)

Stardust Shopping
Malaysia
Almost 3 years using the app