Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 13, 2017

Nice app. Works well. Pay for it though for a better experience and the a/b functionality if you can afford it.

Puppytime
United States
10 days using the app
May 30, 2018

Highly customisable great if your just getting started and need something straight forward.

True Coffeehouse Com
United Kingdom
10 days using the app
May 13, 2018

Privy is good so far, I just downloaded it so its going to take some time to see how it really works!

Zone Athletic Apparel
United States
10 days using the app
July 31, 2017

Hi, I am still learning how to best use this app' all good so far.

The Licorice Door
Canada
10 days using the app
Edited May 23, 2019

I used it back in March and it was great but it was slowing my site down. I hope that if I just use the exit emails then it won't slow down my site.

MyItBag
United States
10 days using the app
Privy Operations replied May 23, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

September 20, 2017

Easy to use. Really helpful for email refers. More sales as well.

Housepets
Australia
10 days using the app
July 27, 2019

I cant see anything about the app till now, except that i have to review to see the 3rd setup step :D looks good till now.

alldayly - shop all-day long
Germany
10 days using the app
November 22, 2018

i think the app is pretty well made but needed to see more for a 5 star rating! I like the concept and i am hoping it works for our business

PJC'S HOT BUYS
United States
10 days using the app
March 4, 2017

Just installed, and collecting emails within an hour!

Rughook
United States
10 days using the app
July 12, 2017

good it has some things to work on but good

Groove Blue
United States
10 days using the app