Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited January 23, 2020

Not the most intuitive and could use a bit more help when creating a campaign, but it is pretty effective.

Enlable
United States
10 days using the app
Privy Operations replied January 23, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

March 19, 2018

so far so good , i will give it some time to see if it works for our needs

Misfit Fabrication
United States
10 days using the app
November 3, 2018

I used this app to help with emails. Easy setup! I'll update later once I know what the performance is and any customer feedback.

PNC Toy Box
United States
10 days using the app
June 26, 2017

Still new using the app. Wished had ability in free version to send cart abandonment response so could test before subscribing to more features. Overall, functioning well. Thanks!

Sugarmuses
United States
10 days using the app
July 6, 2020

This product is really easy to use and gives me a lot of help. I really like it. Friends, you can try it.

SHARRRR
China
10 days using the app
Edited August 26, 2017

Thi has been a great way to increase the newsletter signup rate. But I find the access to the account odd. I login with Shopify option and I end up at the App store. Then I have look up this app click get. Also so far it is annoying because it insists on getting a review.

Diversitystore Com
United States
10 days using the app
October 11, 2019

Just got the app and do not fully know how it will do. Glad to try it out. Can not wait to send how it helps my business.

BB Home Style
United States
10 days using the app
Privy Operations replied October 11, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

March 3, 2020

Very user-friendly and very easy to use and looking forward to using it on my website. Video tutorial was helpful

Glamour flair Shop
United States
9 days using the app
June 1, 2019

I'm unsure yet as to the value of this app. It seems to have a lot of potential to increase the revenue of my store.

LWA Clothing Company
United States
9 days using the app
Edited January 13, 2019

The app looks and works well. I will say is it's a little confusing to me. overall it's a good app.

CALoners
United States
9 days using the app