Reviews (24,810)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

April 23, 2019

From what I can see you can only send automated emails with this app. You cant seem to design an email and instantly send it to selected contacts? Someone tell me if I'm wrong. Thats what id like to do with the app. The newsletter sign up feature is good though.

Belle Âme
United Kingdom
9 months using the app
Privy Operations replied April 23, 2019

Thanks for your review! You'll need to add our email product to your account to send newsletters, abandoned cart emails, etc. You can add that at https://dashboard.privy.com/settings/subscription

December 16, 2016

Prompted me to review before I even tried it...

Healthsharmony
United States
8 months using the app
Edited April 14, 2019

I like the app but have a lot of bugs and should take less space on the screen, and the triggers for the campaign they don't follow the setup

Dailyuse
Dominican Republic
8 months using the app
November 13, 2017

PRETTY GOOD SOFTWARE..I LIKE HOW ITS WORKS..

The Book 1014
United States
8 months using the app
November 15, 2017

Privy is a really good app! ! would recommend

Anna Saint Rose
Australia
8 months using the app
November 13, 2017

Its not a bad app. Would recommend

From One Kiddie To Another
Bermuda
8 months using the app
October 31, 2017

Hard to find info on how to do things, like set up abandoned check out captures etc.

Uscha
Australia
8 months using the app
May 31, 2017

facile a utiliser mais l'application ralentie

Kokonomtl
Canada
8 months using the app
September 30, 2016

easy to use, but a bit blur on what does it mean when it says 'redeemed'.
i didn't get any customers redeemed anything as i didn't give any code.

Crafted Bypijot
Malaysia
8 months using the app
March 5, 2019

havent really seen results but i'll keep testing!! anyway app was super easy to use which was a plus!

Off The Valley
Singapore
11 months using the app
Privy Operations replied March 5, 2019

Thanks for the review! Feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com