Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 27, 2018

Privy is a great app that will help you convert more of your visitors to customers. I really love it!

W&G
Vietnam
8 days using the app
May 19, 2018

Nice and simple to get it up and running for my new store!

Fireside Adventure
United Kingdom
8 days using the app
Edited December 2, 2018

Setup takes a bit of time, but it's easy enough if you are committed. Seems like a lot of value with the free version.

Double Action Targets
United States
8 days using the app
March 16, 2017

I just got done setting it up, and so far so good. It took a little trial and error to edit the text on the pop up, otherwise I would have rated 5 stars.

Becca Smith Boxes
United States
8 days using the app
December 11, 2019

Privy didn't work very well for us but I can see why it's popular. It's very affordable and easy to use, but sometimes that's at the cost of functionality-from major function of contact segmentation to really small details such as sending test emails to multiple emails or flexible scheduling based on contact time zones. Again, it's a simple solution for perhaps most small businesses on Shopify who cannot afford spending $100+/mo for <10k susbcribers.

Cap and Gown Direct
United States
8 days using the app
Privy Operations replied December 13, 2019

Thank you for the review! Although Privy wasn't the best solution for you, we appreciate your perspective and appreciate the feedback.

Edited June 11, 2019

really help me out with my business, recommend this to anybody who's just starting. very easy to use

beauty be healthy
Canada
8 days using the app
June 20, 2017

My store is not open yet, however I can't seem to get my contacts you sign up for notifications on the shopify page to merge with Privy so that if they use the upper right hand corner sign up (privy) or the notification sign up of when we open (shopify) they will still receive the new customer coupon. Other than that, so far it is easy to use.

Chic Yogi
United States
8 days using the app
November 16, 2017

Great app. Seems to work as advertised, which is all we're looking for.

The Dogs Shop
Canada
8 days using the app
November 26, 2018

It was very easy to install and it is very intuitive. I learned very fast how to create and design my own campaign to boost my sales.
Overall good product

ASTERISM Fashion
Switzerland
8 days using the app
November 5, 2017

On the process of using Privy, so far so good!

Thecheapyshop
Philippines
8 days using the app