Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 31, 2018

www.bodhibar.ca uses this app for a subscription pop up on our website. We like how Privy provides reports on a daily and/or weekly basis. We would like to learn how to use this app to it's fullest potential.

Bodhi Bar
Canada
Almost 3 years using the app
June 15, 2016

Great app and simple to use. Explains every step. Definitely recommend.

Small World Dreams
Australia
Almost 3 years using the app
February 26, 2018

Good but no easy way to retarget

Valveno
United Kingdom
Almost 3 years using the app
September 14, 2019

I like the app so far. It took some time for me to figure out how to edit the text when creating a pop up.

Mauve Sophisticate
United States
Almost 3 years using the app
Privy Operations replied September 17, 2019

Thanks for the review, and the feedback! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 20, 2017

Setting up was pretty straight forward and I was up and running in 10/15 minutes. Could do with some more simple options on colour choices for wording in the templates.

Sealblades
United Kingdom
Almost 3 years using the app
Edited April 30, 2020

So far, so good. While I wish a few more features were offered in the free version, I am enjoying the ease with which I can create and push live promotions out.

Clothed Apparel Co
United States
Almost 3 years using the app
Edited October 24, 2016

Easy to set up and the editor is a breeze to use

Spice Quarter Subscriptions
Australia
Almost 3 years using the app
March 7, 2017

hi,i just installed app,not used it fully,looks amazing,will amend on my experince,cheers.

Outdoorstribes
United States
Almost 3 years using the app
June 13, 2017

I really like the different options available for making different pop-ups, I haven't had a chance to explore the new ones yet but I want to. I also really like how it shows how many times it has been effect with people inputting their email addresses verus how many times the pop-up has been shown.

The only thing I don't like is that the exit intent option has never worked properly for me. The pop-up would just show whenever versus just when someone was going to leave.

Pristine Fire
United States
Almost 3 years using the app
November 12, 2019

Easy but not that easy for a first timer. Better than ZOHO and other platforms. Works great with Shopify. But takes a bit of time to get used to it.

TerraWash SA
South Africa
Almost 3 years using the app
Privy Operations replied November 12, 2019

Thanks for the review! If you have any questions, feel free to reach out to us for help at support@privy.com or sign up for a live training or watch tutorials at privy.com/training. We'd love to help you get up and running!