Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 10, 2018

So far so good. Bit too early to leave a review as it has only been a couple of days, but Privy keeps nagging for a review which is a bit annoying. Overall, pretty easy to set up but dropped a star for the annoying review prompts.

Camperdown Lane
United Kingdom
4 days using the app
October 29, 2018

This is a great app. I love the customization. The only issue I am having is that the pop up is larger than the screen in mobile view which is causing some issues. I did contact customer service. They responded promptly, and said it appears to be an Android thing as they were able to replicate the problem on Android, but not on iPhone. The recommendation was to change to a fly out instead of a pop up, but it appears I have to have a paid plan for that option. Something I was planning to do in the near future, but wasn't quite ready to yet. The customer service rep was really nice.

The Goddess Objective
United States
4 days using the app
November 25, 2019

I liked the app it's easy to edit your samples, and it really looks very user-friendly, I think I can recommend it

Happishion
South Korea
10 days using the app
Privy Operations replied November 25, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

July 30, 2017

gga ahbajha ja aj laj ajla jalaj ajka ajk akja ajkla

Meteorite Cables
United States
4 days using the app
November 27, 2017

I will update this review, I belive we might have a good opportunity to solve a Problem, I hope the team will agree I would like to test it before I buy it! so Hope we can grow together
Turbo

Waterflow Sports
United States
4 days using the app
June 8, 2017

Good for a free email form that integrates with just a few clicks. Nice!

Daily Dollar Club
United States
4 days using the app
July 2, 2017

good product however i am still unsure how to use. Thankyou!

New Age Nexus
United Kingdom
4 days using the app
March 14, 2017

nice for startups xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Markenqualitat
Germany
4 days using the app
January 17, 2017

Havent tried it yet but hopefull it will help generate and attract sales

Wholesaleunlimted
Canada
4 days using the app
Edited May 23, 2019

I used it back in March and it was great but it was slowing my site down. I hope that if I just use the exit emails then it won't slow down my site.

MyItBag
United States
10 days using the app
Privy Operations replied May 23, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.