Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

January 16, 2017

Just got started but so far it's nice. I wish it wasn't so expensive per month to add those extra features but the free version is good so far. We will see what happens when I get going further.

Captured Wood Decor
United States
3 days using the app
October 14, 2019

Just started using it will let you know how it goes once the business officially launches. However, so far so good.

Mii Mii Winks
United States
8 days using the app
May 1, 2017

It would have been great if there were time management

Trend Ecom
Ireland
3 days using the app
Edited April 18, 2019

thanks looks ok will have to see what she does for my online im just starting uo so i need all the help i can get but apps like yhis really help some one like me ill keep on going so should you

Dreams discounts
France
3 days using the app
Privy Operations replied April 19, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

August 15, 2019

So far so good but I just started using it only time will tell. I will update the review later once I have had more time to play with it.

URfabulicious
United States
8 days using the app
Privy Operations replied August 15, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 24, 2017

It's not bad for the price but I wasn't able to customize it as well as I wanted.

Ethical Trading Company
United States
3 days using the app
Edited June 11, 2019

really help me out with my business, recommend this to anybody who's just starting. very easy to use

beauty be healthy
Canada
8 days using the app
March 28, 2019

Very customizable and does what I need it to. For being free, it gives you a lot of options worth having. Only thing I don't like is the "Powered by Privy" text under the pop up. Otherwise, it's great!

Sleeping-Giant-Hardware
United States
3 days using the app
Privy Operations replied March 28, 2019

Glad you like it so far! The powered by Privy is removed on any paid plan, along with a bunch of other great features. If you want to learn more give us a shout at sales@privy.com and we can walk you through it.

November 11, 2019

Easy to use, and simple to set up. I really appreciate the time they put in to helping newbies figure out their shop, and how to build customer relationships.

Nerdy Tech Pros
United States
3 days using the app
October 3, 2016

Interface is slightly confusing at first, but once you understand how the form builder works it's easy to use. Gets the job done (and for free!).

Orchard Street Apparel
United States
3 days using the app