Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 25, 2019

been using for 3 days and got few leads and emails already like the exit mode the best will give it more time and see how it makes up for revenue

Leather warehouse
Canada
8 months using the app
January 19, 2020

I haven't really used it yet, I only installed it 20 seconds ago so am unable to give much feedback.

Koala Spa
Australia
8 months using the app
Privy Operations replied January 21, 2020

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

March 7, 2020

just installed and put into effect. running ads now to test. will see if it effects results and update after.

NRF Clothing
United States
8 months using the app
Edited October 12, 2018

I just added this app yesterday, so I haven't had much time to explore the features. I opted for the free tool to start. I added an email pop up to my website and today I have emails!! Yes!! The set up was a breeze and I was even able to design the pop up to correspond with the look of my page. Awesome tool!

Follow up: I've had my Welcome Bonus stop working a couple of times and now it's not coming up at all. This has cost me sales...

Style Haven 27
United States
8 months using the app
August 20, 2017

Tell us more about why you chose these ratings.Tell us more about why you chose these ratings.

Stuff Just For Men
Canada
8 months using the app
January 27, 2020

I keep receiving errors when its time to review my campaign. The app really looks promising and hope to use it more.

Nita Faye Boutique
United States
8 months using the app
Privy Operations replied January 28, 2020

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

November 25, 2017

Looks like this will be helpful. Thanks.

Lexicrush
United States
8 months using the app
November 30, 2019

I am not enough of an expert with Privy to say but I not impressed enough to move to the paid version

Kart Racers Speed Shop
United States
8 months using the app
November 14, 2016

A BIT ANNOYING CUZ IT APPEARS ON THE MOBILE PHONES EVERYEHERE COVERING LMOST THE ENTIRESCRREEN SPACE

Ideas2earth
Belgium
8 months using the app
June 9, 2017

Not too hard to use. The free-ness is a little deceptive, but it works as designed

Blue Lotus Spice Company
United States
8 months using the app