Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 7, 2021

like it so far. It's all I need in and more.it allows me to reach customers in their inbox and text. the wheel feature is so cool.

Dope Teacher Gear
United States
Almost 3 years using the app
April 5, 2017

easy setup for the free plan, even for a novice like me. hope to use some of the targeting features in the future.

Old Faithful Flameless
United States
Almost 3 years using the app
May 23, 2019

The more you can demonstrate how to use your app the better off we would be. EG how to use guides. new feature releases etc

MOVE Performance Underwear
Australia
Almost 3 years using the app
Privy Operations replied May 23, 2019

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training. We also have a blog where we announce new features too privy.com/blog

March 1, 2016

Hands down the best customer service! Looking forward to seeing how it works on our site!

Dakotamae
Canada
Almost 3 years using the app
May 1, 2019

Setup was pretty quick and the template designer was easy to navigate. Just installed so don't know how effective it is yet. Free plan covers your basics. So far so good.

Daring Kinetics
United States
Almost 3 years using the app
Privy Operations replied May 2, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

January 29, 2020

bastante buena, gratuita y muy intuitivan esperemos ver el funcionamiento y rendimiento de la misma para poder mantener un buena opinión.

ForwardContigo
Mexico
Almost 3 years using the app
Privy Operations replied January 30, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

November 3, 2017

Easy to configure. Great customisation options. Now keeping fingers crossed that we'll get all those sign ups!

Chic Warrior
Singapore
Almost 3 years using the app
August 12, 2019

User Friendly, easy to use. Set up an email collection tool and a news letter in less than 20 minutes.

Feltman's of Coney Island
United States
Almost 3 years using the app
Privy Operations replied August 13, 2019

Awesome to hear, thanks!

If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 24, 2018

Very good app! Easy to navigate and very helpful

Purity Of Earth
Ireland
Almost 3 years using the app
October 3, 2016

Great functionality and customizable options. Only gave 4 stars b/c I wish there was an option to remove the Privy logo. Or at least make it smaller. But hey, you get what you pay for, and this is an awesome free app that gets the job done.

Twisted Root Design
United States
Almost 3 years using the app