Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 21, 2017

Just downloaded...Seems to be cool, but I will keep you posted

D1 The Xperience Shop
United States
4 days using the app
July 10, 2018

So far so good. Bit too early to leave a review as it has only been a couple of days, but Privy keeps nagging for a review which is a bit annoying. Overall, pretty easy to set up but dropped a star for the annoying review prompts.

Camperdown Lane
United Kingdom
4 days using the app
October 29, 2018

This is a great app. I love the customization. The only issue I am having is that the pop up is larger than the screen in mobile view which is causing some issues. I did contact customer service. They responded promptly, and said it appears to be an Android thing as they were able to replicate the problem on Android, but not on iPhone. The recommendation was to change to a fly out instead of a pop up, but it appears I have to have a paid plan for that option. Something I was planning to do in the near future, but wasn't quite ready to yet. The customer service rep was really nice.

The Goddess Objective
United States
4 days using the app
July 30, 2017

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Meteorite Cables
United States
4 days using the app
May 31, 2019

Just Start will see how it goes .
good good very good
best apps for shop
recommended

T-ShirtBar-4U
Israel
4 days using the app
Privy Operations replied May 31, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a free live training at privy.com/training

July 2, 2017

good product however i am still unsure how to use. Thankyou!

New Age Nexus
United Kingdom
4 days using the app
January 17, 2017

Havent tried it yet but hopefull it will help generate and attract sales

Wholesaleunlimted
Canada
4 days using the app
January 27, 2021

Great app, but can't use it as I would require currency representation to the customer to be INR not $. Will install again once this happens.

Hoipure
India
4 days using the app
August 1, 2017

A little difficult to go back from editing the design.
But looking forward to seeing the results of my campaign.

Mat Bench
United Kingdom
1 day using the app
March 12, 2017

great app! .looking forward to getting some emailing marketing "made easy" going.

Chakra Hearts
Australia
4 days using the app