Reviews (24,914)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

October 16, 2018

so far so good. it's free what is there not to like? only reason giving 4 stars is because I don't like how it wants you to leave a review as soon as it was downloaded. So I chose to ignore for a few now writing one. Download it fellow business owner friends. it won't disappoint you

All In Apparel And Crafts
United States
3 days using the app
September 8, 2017

So far so good!

Good range of options for the free account

Cray Cray Bags
United Kingdom
3 days using the app
February 12, 2019

I used this app to for a pop up subscriber box and auto email. It seems to be working well. Thank you so much!

BEE23 Natural Beauty
Canada
3 days using the app
June 13, 2017

Really like this! Just learning to use it correctly.

Cosmetic Fi
Finland
3 days using the app
June 27, 2018

Love privy, helps me collect emails

Starhype
Australia
3 days using the app
November 14, 2020

Signing up was pretty easy. Got to get everything started up so I can get more traffic to my store.

My Secret Closet Lingerie
United States
2 days using the app
June 6, 2017

Good enough just trying to use it.

Kivali
Portugal
2 days using the app
February 21, 2017

Easy set up, and easy to use.

Slim Indie
Canada
2 days using the app
Edited September 15, 2019

Very professional app to create high-quality popups and embedded forms for capturing emails. The functionality and the design of the privy dashboard are great.

However, there are a few bugs that they have to address urgently: (i) previously saved "thank you pages" cannot be loaded; (ii) the buttons on embedded forms cannot be resized.

Furthermore, pricing goes by page views, and their built-in page view counter keeps counting those page views from our developer. Clearly, as those can easily add hundreds or even thousands of views, those must be excluded!! I would also find it more fair to count unique visitors instead.

Piano Fan Shop
United States
2 days using the app
Privy Operations replied September 17, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime, feel free to reach out to us if we can be of any help at support@privy.com

July 12, 2019

really good a, still getting to know how to use it. dont ask for rating so soon.... otherwise it is a good app

My Essentials
South Africa
2 days using the app
Privy Operations replied July 12, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training