Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

January 25, 2017

So far, pretty good - although I can't seem to get the trigger for exit intent to work!?

Beast Gear Uk
United Kingdom
Almost 3 years using the app
September 16, 2016

Really liked the GUI for creating my email signup form. I wish there was more options in placement of the tab because it interferes with another tab I set up in my Shopify site.

However, I love the MailChimp integration and this plug-in is a gamechanger for our marketing.

Asius
United States
Almost 3 years using the app
Edited November 26, 2018

I have used Privy in my store and have received only a few coupons for email sign-ups when I first set up my Shopify store last year. I just set one up again. I am going to give Privy another chance to see if works better this time...and then I will determine if I keep it.

Unlimited by KSR LLC
United States
Almost 3 years using the app
November 20, 2017

so far so good. Still have to test email campaigns etc.

Moroccan Designs
United States
Almost 3 years using the app
November 3, 2019

I enjoy the app, I don't think the pricing is good for 5,000 page views a month though. Sending out emails is a separate cost already.

Tiny Trends Bowtique
United States
Over 2 years using the app
October 5, 2018

it is user friendly. I just started using it and am already seeing growth to my email list! I cant wait to learn about all the features.

The Dixie Dandelion
United States
Over 2 years using the app
Edited December 26, 2019

I like this app a lot. It's is easy to use and customer support is very good in helping to fix any problems. I would definitely recommend this app. Super easy to use.

Vintage Vdub
United States
Over 2 years using the app
Privy Operations replied March 17, 2019

Great to hear, thanks! If you need any additional help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 10, 2019

I've only just begun! So far so good! It would have been better to ask for a review after my first campaign. I have no idea what I'm doing, but so far the software is user-friendly!

New World Living
United States
Over 2 years using the app
Privy Operations replied August 13, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 14, 2016

The app is pretty straightforward. Seems like a great resource.

Hstockton
United States
Over 2 years using the app
February 1, 2017

Yeah good pleased so far still learning it . But glad it is free etc

Capsuleight
United Kingdom
Over 2 years using the app