Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.
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Only sent 1 email to my entire contact list for some reason, will re-review when that gets sorted. Creating emails, pop-ups, etc. is nice though.
Just need to get rid of the pop up so I can get to settings . It wouldn’t let me click on anything else
It used to be very affordable. They recently increased their prices and it's almost $600 month! WAY too expensive and now I'm looking elsewhere to replace this app. Just wanted to give others the heads up.
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at support@privy.com and we'll put you in touch with the right people.
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Thanks for the review! Let us know if we can be of any help at support@privy.com.
Two stars because it works. Loved Privy but now they want to charge me a ludicrous amount per month based on my page views.
Uninstalled and moved a a competitor app that’s just as effective.
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at support@privy.com and we'll put you in touch with the right people.
This app is great for pop-ups and i used the free version for almost 2 years. i then upgraded to the paid version which is combined with emails, and moved my email marketing over from Mailchimp. Unfortunately the Privy email marketing aspect of the app leaves a lot to be desired. Analytics are not very deep, and there isn't a way to cue any new email sign up from the store (not via a pop-up) to receive the welcome series. It integrates well with the pop-ups but is lacking in other ways. So i will be exploring other options. Not worth the monthly cost for pop-ups only, and not good enough as an email marketing app. I wish there was a cost-effective way to just use the pop-ups because it's too expensive to pay this fee and another email marketing app fee. Disappointed.
Far too expensive for south african economy, especially since we only need it for pop up forms and spin wheel, should come up with better priced option, maybe one for only using sign up forms and spin wheel
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at support@privy.com and we'll put you in touch with the right people.
keeps asking for review. pop up and email are billed separately. first 10 test emails went to google spam while mailchimp didn't trigger that
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will be happy to see if there's anything on our end we can do to assist with the spam filtering.
I haven't used it yet, but it's forcing me to write this review.... so far seems ok, but not enough time to write a real review.
Updated Review: I got bait and switched. They went from free to forcing me to pay. I'm not into dishonesty.
Cute designs and templates, but lots of glitches and other inconvenient elements that sometimes make you want to rip your hair out. I found Mailchimp a lot more user-friendly.