Reviews (24,916)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

March 6, 2017

you block images if I don't subscribe. I am actually not so happy with how it works now I have loaded it to my website. I took it on the recommendation of a shopify consultant but I am looking for something else more user friendly.

Babylemonadestore
Australia
Over 4 years using the app
May 16, 2017

To intense on the Review pop up

Mesbobettes
Canada
Over 4 years using the app
Edited January 25, 2018

Update: The pop out sign up is not responsive but apparently some other options like flyout and banner are. Upped the rating by one star as I feel it is an absolute must for all pop up types to be mobile responsive...

Design is not responsive on mobile device. Meaning the pop up shrinks down to fit the screen but is then so small that not legible. Discovered it when showing someone the website and then when the popup showed up they were squinting and trying to use their fingers to zoom in and see what it said.

Wrote to support who said that their version of responsive design was shrinking it smaller. Makes me a little concerned to think that the developers think you make something responsive by shrinking it to fit on a mobile screen

Mother Erth
United States
Over 4 years using the app
Edited October 16, 2019

Just downloaded it to try it and it makes me write a review. So far I cant say if it's worth or not, if it works or not. So its a 3 for me...

rhapsodyjewels.com
Spain
Over 4 years using the app
Privy Operations replied October 17, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited September 4, 2019

I am new to the app and have heard good things. I will need more interaction and work time to give a complete review.

Burning Bush Oils
United States
Over 4 years using the app
July 19, 2017

I don't like being forced to leave a review before being granted access to use an app. I usually leave one anyway.

K Johnson Jewelry
United States
Over 4 years using the app
January 10, 2018

Ok so the free account works. Kinda...
But if you try and open the details, then it does not as much. All the abandoned carts seem to have the same product with same value, though the report has different values. So it is no great help if you are trying to analyse what are being left in the cart.

Allem Studio
United States
Over 4 years using the app
November 4, 2016

A bit confusing and doesn't have much control but still does the job pretty good.

Baboon Outdoors
United States
Over 4 years using the app
August 5, 2017

Just installed, Havent really used yet. I will adjust my review after some use.

Under The Sun Inserts
United States
Over 4 years using the app
May 15, 2019

I't has been really long since the last time I used it. I'm restarting now, could give you feedback in next days

Filosophy
United States
Over 4 years using the app
Privy Operations replied May 16, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training