Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable pop-up displays, which effectively aid in email collection and campaign management. They value its unlimited email sending feature and seamless integration with top email marketing platforms. The advanced analytics dashboard is praised for providing comprehensive insights. The customer support is noted for being prompt and knowledgeable. The Spin to Win feature is highlighted for boosting subscriber growth. Merchants also appreciate the free plan and valuable feedback provided by customer success managers. Many credit the app for transforming their e-commerce strategies and increasing sales.

Edited November 21, 2019

I would not give Privy a 5 b/c we receive everywhere from 5 - 15 spam new customer accounts DAILY!

Hey Young World!
United States
About 5 years using the app
Privy Operations replied November 21, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 6, 2021

good app, love send emails and the pop up for make the email list. a little expensive but worth it.

Emporio de la fuerza
Chile
About 1 year using the app
Edited April 22, 2020

I added the app a week or so ago as a recommendation from a youtube video I saw. Today is my first day actually exploring the app.

ExultStyling
United States
Over 3 years using the app
January 19, 2020

Pretty solid app. Not all the interfaces are as intuitive as they could be, but overall it works really well.

NovelTeas
United States
About 4 years using the app
Privy Operations replied January 21, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

November 29, 2019

The customer service is awesome and I'm still learning about taking my email marketing to the next level.

Obsessed With Succulents
United States
Over 4 years using the app
Privy Operations replied November 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

February 7, 2020

Privy has so far been easy to use, setup and capture customer e-mails at various stages of the customer's journey on our website.

Kantala
Sri Lanka
Over 3 years using the app
Privy Operations replied February 10, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

August 28, 2019

Useful for emailer signups. I've been using this for a year. Works well, no issues so far. Running different campaigns for a/b tests is helpful.

woodgeekstore
India
Over 5 years using the app
Privy Operations replied August 29, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 21, 2019

Nice App, unfortunately every now and then the pop doesn't pop up at all! Which is quite frustrating, especially in the highly frequented christmas time.

G'schickter Wein
Austria
Over 4 years using the app
Privy Operations replied November 21, 2019

I'm sorry to hear about the issue you are experiencing - that shouldn't be happening. Please send us an email at support@privy.com and the team will give you a hand as soon as possible.

Edited March 2, 2020

So far the design and product is good. I love the popup designs. Ive had a few hundred views with no subscribers. I need to figure out what i can do to get more interested customers

.223 Digital Art
United States
Over 3 years using the app
Edited April 6, 2020

I’ve learned how to launch several campaigns and I’m excited to learn more. Ready to launch a new product campaign. So far so good

Hunnies Body Butter
United States
Almost 3 years using the app