Reviews (24,927)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and growing email lists, particularly praising its user-friendly interface and seamless Shopify integration. It offers email and SMS marketing, customizable templates, and effective automations. The pricing model is considered reasonable and scales with business size. Merchants also appreciate the responsive customer support and continuous updates that enhance the platform's robust online marketing capabilities.
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Great Support for newbies navigating the site! So far experience has been great!
Karol helped me with my question in a very kind, fast and assertive way. Thank you very much!
Amazing app, has been a huge factor in our success as a small (not so small anymore haha) business. Henry is so helpful, knowledgeable and genuinely cares. Thank you so much!
Jose and the privy support team have been very helpful! Quick replies to chat and email and actual support with videos when needed. Love this platform
Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!
David was amazing in helping me get set up. He was very informative about the process. Thank you David
Good application and super customer service !
Our company has used several email providers over the years. We have been with Privy for just over a year now and absolutely love it. The customer service is wonderful. They were very helpful in getting us set up, and with every step along the way since then. They are fast to respond, whether in live chat, email or with our customer service rep. They do a great job of educating and giving us ...
Jose was amazing. Best customer service I’ve ever ever had.! On another note, please improve your user interface with mobile. I could barely send an email through that.
Amazing customer service! I was having an issue with an automated email being sent and Jose was able to fix the problem almost instantly.
We have been using Privy for nearly two years and each time I run into a small hiccup it is fixed quickly and properly.