Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

December 13, 2016

so far so good... I will report back! :)

Rosie Bailey
Ireland
Over 2 years using the app
April 7, 2017

So far it looks good i will continue

Women Of Success
Bermuda
Over 2 years using the app
Edited July 29, 2017

I have been happy with the app due to the increased sales it has generated.

Erilan Test
Australia
Over 2 years using the app
Edited November 23, 2018

Really good app to build email list. My only concern is that it’s not mobile friendly (functionality wise.) overall, it will be good addition to your toolbox.

Red Horn Equipment
Canada
Over 2 years using the app
May 1, 2019

I am giving it a 4 star because the review pop up was driving me crazy trying to setup and learn the app. Otherwise so far everyone has been very helpful and the webinars have been great. I will change my rating once I get it in action. So far so good!

Open Circle Specialties
Canada
Over 2 years using the app
Privy Operations replied May 2, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand as quickly as possible.

November 27, 2019

I like the popups but some of the interface is difficult to manage. The coupon generation changed in my store and created a bad situation.

Hoplite Outfitters
United States
Over 2 years using the app
Privy Operations replied December 2, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will be happy to give you a hand.

August 11, 2017

Great app, a little bit laggy.

Alleymuse
Canada
Over 2 years using the app
August 12, 2017

Simple to use, only just learning how to use it and the review tab won't stop hassling me

Country Allure
Australia
Over 2 years using the app
Edited November 17, 2018

Good app! ***************************************************************************************************************************************

Prestige Looks Apparel
United States
Over 2 years using the app
April 12, 2017

Seems great so far. Wish we could send our newsletter from here!

Care Wear
United States
Over 2 years using the app