Reviews (24,914)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

February 21, 2019

very easy to use and a lot of aweome features to edit completely every detail for great pop ups etc.

Enammo
Latvia
Over 5 years using the app
December 21, 2015

Super easy to set up and use. It's simple and works great for what we need without any cost :) Already had people sign up to our newsletter. Easily integrates with Mailchimp.

Pumpkin Pie Kids
Canada
Over 5 years using the app
April 13, 2023

Looking to grow your business through email and SMS marketing? Look no further than Privy!

One of the biggest strengths of Privy is its user-friendly interface, which makes it easy for businesses of all sizes to create and manage effective email and SMS campaigns. With its intuitive design and functionality, creating beautiful and engaging campaigns has never been simpler.

But what really sets Privy apart is its exceptional support team. With a team of experts always available to answer questions, troubleshoot issues, and provide guidance, you'll never feel alone in your marketing efforts.

The ability to send unlimited emails, which our plan offers, is arguably the most crucial feature of Privy. This is crucial when it comes to staying in front of your customers and building trust. With no send limits in place, businesses can incorporate targeted follow-up emails to their newsletter strategy, resending offers to contacts who haven't engaged with the initial send.

Privy is an incredibly powerful email and SMS marketing platform that offers businesses a range of unbeatable features to help them grow their sales and build strong relationships with their customers. With user-friendly design, exceptional support, and unlimited sending capabilities, Privy is a MUST-HAVE for any business looking to take their marketing to the next level.

Bdellium Tools
United States
Over 5 years using the app
Edited February 2, 2018

The free wheel pop up generates 10 times the email captures.

Shoreseast
United States
Over 5 years using the app
July 11, 2023

I've been using Privy for about 4 years now. I started using their pop-up displays to collect emails because they had the best customization options. I now run all my email campaigns and automations through Privy. They offered me a better price for an email marketing platform than MailChimp ever did for me and their customer service and customer success managers are absolutely fantastic. I've been working with Carley P. for a year and a half now and she has been the most friendly, reliable, consistent account manager I've ever worked with. She goes above and beyond offering ideas and feedback for my emails, providing resources, and getting me in touch with the right Privy people if I ever have an issue. She's helped me clean my email list, set up so many different automations and cart savers that have brought my online store revenue. I also appreciate how Privy is constantly improving their platform offering new tools, smart segments, automations, etc. that make my life as a small business owner much easier. This app has come a long way since I started using it and I would highly recommend it to any business in need of website pop ups and email marketing.

Luna Lifted
United States
Over 5 years using the app
May 21, 2017

I LOVE THIS APP! I WOULD RECOMMEND THIS APP OVER AND OVER!

Reinela
United States
Over 5 years using the app
May 16, 2017

So far so good. Easy to install, easy to customise. Hope the results come just as easy!

The Wonderful Tool Company
United Kingdom
Over 5 years using the app
Edited September 11, 2018

I love using this app. It's easy to set up and use. I do wish that it would work even without the icon on the screens.

Family Gifts For Life
United States
Over 5 years using the app
April 9, 2019

Easy to use, and a wide variety of options for design and targeting even with the free version. Definitely recommend!

Flip The Script Studios
United States
Over 5 years using the app
Privy Operations replied April 11, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 19, 2018

Awesome App! It really was a great tool to use for my pop up emails! Would recommend to first time business owners!

Kloset Inspiration
United States
Over 5 years using the app