Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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I felt like I got SCAMMED. They trap you into thinking it's free and make you put in your credit card details. They withdrew money from my account for a subscription I didn't sign up for. And they said they won't issue a refund because by putting my credit card details in, I have purchased my subscription, I have definitely fallen into their trap. I deleted the app after 2 days. RUBBISH.
Want to make email pop up. Site stuck on Newsletter. No help line to call & no response 2 msg sent.
i dont like this app, too complicated to create email and promote products, is a waste of time, and very confuse to costumers when sign up in your website or newsletter
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and we'd be happy to help.
Remove your *powered by privy* at the bottom
fucking terrible would never do this mother fucking thing ever again ya'll can just fuck right off bunch of hoes.
Falsely advertises complete free trial then requires you to pay to use all functions. It also lacks features compared to other apps
I am not sure if all these positive reviews are fake or what. I made a pop-up that is supposed to display immediately and it doesn't work correctly. I tried contacting their live chat during their business hours for the last 2 days with no response. I also emailed their support email with no response. If this is the type of customer service you can expect from Privy then I will be deleting their app.
i couldnt change the color wasnt easy to manage
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Not conform with the GDPR which is coming on 25th of May (EU-Privacy).
I JUST INSTALL THE APP IT'S LOOK COOL WITH INTUITIVE HELP. I WILL GIVE YOU MY FEEDBACK LATER WHEN I USE IT
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training