Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

December 12, 2018

haven't even started yet! Would probably be more useful feedback if you waited until it's all set up before asking us to review it ;)

Game Warehouse
United Kingdom
About 5 hours using the app
March 30, 2019

I'd prefer ads instead of making a payment. Every good feature that is worth having cost. Otherwise, decent.

Wrapp Cases
United States
About 5 hours using the app
Privy Operations replied April 1, 2019

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at support@privy.com

November 29, 2018

I made a mistake and bought a feature that I couldn't use and then uninstalled the app right away because it doesn't suit our company's needs. I asked for a refund since I literally did not use the app and they won't give it to me. Not recommended.

Himalayan Blue Dental Expert
United States
About 5 hours using the app
January 14, 2022

They cancelled my account because they dont allow services for "Pharmaceutical Sales", except our product is not Pharmaceutical, its a gym supplement which contains only natural, legal ingredients.

Gentec Labs
South Africa
About 4 hours using the app
March 20, 2017

Not keen, there is annoying thank you page you cannot delete unless you sign up for a monthly account. Also there is a captcha pop up after a sign up that cannot be removed at all regardless. I have spent a couple of hours setting up, so not happy to have wasted my time.

Shop Runic
United Kingdom
About 3 hours using the app
November 6, 2017

It says the app is free but then you install and you can't do anything without paying $20+ a month! I feel mislead with all the "features" listed but they don't tell you they are all paid features.

Salt City Littles
United States
About 2 hours using the app
July 12, 2018

Why are you hassling for a review before the app is even set up? You MUST know that people haven't had a chance to use it. Maybe that's the idea, catch people while they're still positive and have not had the chance to find any negs?
This MAY end up being a great app, who knows, but the experience at THIS stage could not be worse cos of the ridiculous multiple review requests.

Mustbequick Com
United Kingdom
About 2 hours using the app
June 10, 2020

This app crash minutes after paying and I tried calling several times with NO LUCK!! I requested a refund and was told to send and email and someone would get back to me!!
I got no help from them at all

SHOP HAIR THERAPY
United States
About 2 hours using the app
April 22, 2019

Ainda Não testei ja querem minhas qualificações,volto e coloco nova avaliação depois que testar o app

Tecno China
Brazil
About 2 hours using the app
Privy Operations replied April 23, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 3, 2016

Dashboard is broken, inoperable app.

Dawg Grillz
United States
About 2 hours using the app