Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 13, 2020

Cannot get my pop up to work and am convinced that during the free trial nothing works to force you to upgrade

KJandMe
United States
About 2 hours using the app
June 12, 2017

this app is terrible.
it asks the people that want to put their mails "robot questions", and it won't let you do nothing unless you upgrade it to premium.
seriously recommend that you will search for another one..

Kitch Co
Israel
About 2 hours using the app
July 1, 2020

Don't use this app. The email templates are the worst I've seen and I can't even save a simple "shop now" button (it saves as "L"). I really don't have time to mess around with these types of things! 3 hours already wasted. AVOID.

frisqie
United States
About 1 hour using the app
February 22, 2019

I installed it and within 2 hours it stopped working. I don;t have the time or inclination to submit a faukt report within such a short time.

Linden Tree Education
United Kingdom
About 1 hour using the app
July 25, 2017

pop up doesn't allow you to input emails so what's the point?

Be Love Boutique
United States
About 1 hour using the app
March 24, 2017

Not Sure yet! Just Launched app. Too soon to tell! Looks like a great opportunity

Kazmikgear
United States
About 1 hour using the app
August 20, 2018

You thought it is free , but it is not !

H2 Water
France
About 1 hour using the app
Edited February 18, 2020

Too early to know but there service isn't great because they still haven't got back to me.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ShredGang
Australia
About 1 hour using the app
April 17, 2017

Without the paid version it's virtually useless from a marketing perspective. The price is too high.

Sweet Deals Now
Canada
About 1 hour using the app
November 12, 2019

dddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

solvioshop
Morocco
About 1 hour using the app
Privy Operations replied November 12, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.