Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 2, 2018

Seems like it offers everything I’m looking for, but not the most user friendly app.

Sister Sue S Boutique
United States
Over 2 years using the app
October 7, 2016

Haven't used it yet but sounds like it will be very useful.

Ivy Square Fashions
United States
Over 2 years using the app
June 13, 2019

Good signup process. Efficient and simple. Let's see how it works on the shop. I will review more later

Chakra's World
Belgium
Over 2 years using the app
Privy Operations replied June 14, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 22, 2017

Everything Seems to be working. I am getting a contact list built up.

Allseasoneyewear
United States
Over 2 years using the app
February 7, 2017

Great app features everything I need to talk to customers

Chester Machine Tools
United Kingdom
Over 2 years using the app
November 13, 2016

Really like this easy to install app. Does what it says on the label!

Bestow Elan
United Kingdom
Over 2 years using the app
Edited December 14, 2018

Great, really like this app. Easy to use and implement. Only reason i haven't given it 5 stars is i haven't used it for long enough yet.

SKIP HIRE AUSTRALIA
Australia
Over 2 years using the app
June 19, 2019

I use this app for collecting subscribers. Very happy with it so far. I plan to go more in-depth once I have enough subscribers to send offers to.

Pickled Peppa
United Kingdom
Over 2 years using the app
Privy Operations replied June 19, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 4, 2017

Yes it looks good but i cant really say

Morcrystals
Norway
Over 2 years using the app
Edited February 18, 2020

The pop-up doesn't exist when clicked outside of the design on a mobile! It works perfectly on desktop.

Nourish You
India
Over 2 years using the app