Reviews (4,444)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including pop-ups, email marketing, and SMS campaigns, which integrate seamlessly with Shopify and other apps. They appreciate the customization options and detailed reporting that align with their website themes. The customer support is praised for its responsiveness and availability through live chat and personalized Zoom calls, making it a valuable tool for enhancing e-commerce operations.

July 15, 2019

Forced us to leave a review before it taught us how to use the app. You should definitely let people try the app first and learn how to use it before requesting a review.

2 Love One
United States
3 minutes using the app
Privy Operations replied July 16, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

May 12, 2019

So far so good. We're hoping that this is a suitable replacement for Mailchimp. So far it seems like it will be.

KJ's Dresses and Ties
United States
2 minutes using the app
Privy Operations replied May 14, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

January 29, 2019

I need to write a review even before I have done anything. Not much to say so far. Hope this app does what it promises...

KMLeon
Belgium
3 minutes using the app
July 23, 2018

Good, wouldn't let me finish the set up before writing a review which I thought was a bit cheeky. Review is mixed as I haven't actually used the app yet...

Fich Ceramics
United Kingdom
3 minutes using the app
August 1, 2019

Just got it 1 minute ago but they asked for a review so I am neutral. And they need a minimum of 100 characters so I typed this

Willow Creek Lane
United States
3 minutes using the app
Privy Operations replied August 2, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 15, 2019

cant review haven't used it yet. grehtrhrhjnyjntjuykyukhtrwhtrjytwjnytjytjytejmytejmytekjytekytekytek

RockaDex
Australia
3 minutes using the app
Privy Operations replied September 17, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 4, 2021

If you download this app the customer service will absolutely spam you with dozens of the meaningless emails and phone calls. If that's not bad enough, they send their emails from multiple domains so you cannot just block or unsubscribe. I have asked them politely each time to stop contacting me and they ignore each request and attempt to contact me from another address and call me. I downloaded this app for not even 15 minutes before figuring out it's not what I need, deleting it, and they are still spamming me. DO NOT give your information to this app.

Marina Savashynskaya
United States
3 minutes using the app
December 31, 2018

Seems easy but they are asking for my feedback too soon in the start up process. I heard about this app from a facebook group with decent reviews

White Peony Boutique
United States
2 minutes using the app
June 11, 2018

i had to review this app and i have not used all the features yet

Rightoutfit
United Kingdom
3 minutes using the app
November 11, 2016

not sure how to use it yet. it directed me here before i could test it

Pi Yoga Pants
United States
2 minutes using the app