Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 4, 2018

So far easy interface. I'll review further after using for a little while and see some results

Heroangler
Canada
6 months using the app
February 20, 2020

I have edited the design of a current campaign 3xs. Saved all three times. Go back in to check and see how it looks and it has reverted back to the original everytime. Tried to preview it on my live page and it also had reverted back to the pre-edited version. Not impressed.

Linden Square
United States
6 months using the app
June 5, 2017

It's great. I like the constant update of who has signed up.

Bosubody
Australia
6 months using the app
February 20, 2019

Not as user-friendly as I'd hoped. I ran into some issues not related to my browser or wifi. I almost gave up and deleted the app. I wish the experience was faster and smoother.

The Last Collective
United States
6 months using the app
March 3, 2019

Using it to set-up my campaigns. won't let me do all the steps until I upgrade. Not happy, right now. I will update my rating it lets me do so, without an upgrade.

shoevybz
United States
6 months using the app
Privy Operations replied March 3, 2019

Thanks for the review and the feedback. You should be able to set up a complete display campaign on the free plan that reaches all visitors to your site. If you're stuck or just need some additional help, give us a shout at support@privy.com.

Just in case you need them, here are detailed instructions for setting up your first campaign. https://help.privy.com/hc/en-us/articles/360012293354-Launching-Your-First-On-Site-Campaign-With-Video-

April 3, 2019

So I only downloaded it yesterday and it seems to be working fine so far but it is still a little early to give a full review

LashiaMegastore
Australia
6 months using the app
Privy Operations replied April 4, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

November 4, 2017

just started today!
i need more time to post a more accurate review of my experience

Sun Glass Express
United States
6 months using the app
September 21, 2018

Restricted possibilities in free plan, a little too much. The customer service is not very good, I needed help coding a coupon to add to my shop and no one came back to me in 24 hours. There are probably similar applications that are better.
Besoin Primaire
www.besoinprimaire.com

Besoinprimaire
Canada
6 months using the app
October 7, 2016

So far pretty good. Although I wish there was a way to make it a permanent feature embedded into the webpage to use as a type landing page. Also, I wish I could remove the "powered by Privy" Logo to maintain my websites clean aesthetic.

Tenikle
United States
6 months using the app
August 1, 2017

little bit limited as to what can be done and custom fonts would be ideal but works great for free!! would highly recommend.

Elsker Brawle
United Kingdom
6 months using the app