Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited November 26, 2018

Good so far.. hoping it really boosts sales. just starting Will let you know more when i see how it works

Truth Brands
United States
Over 2 years using the app
January 16, 2020

We are just getting started using this app but have already created some campaigns and published them to the site. Process was easy and intuitive and displays well on the site. Still waiting on results but it is early in the process.

My Yoga Essentials
United States
Over 2 years using the app
Privy Operations replied January 17, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

November 20, 2016

We haven't used this app for very long but, so far.... We love it!(:

Oodalallyboutique
United States
Over 2 years using the app
August 7, 2019

Honestly not bad I enjoyed it. It could use a little update in terms of navigation but other than that very easy to use

BlueprintCustoms
United States
Over 2 years using the app
Privy Operations replied August 9, 2019

Thanks for the feedback! We also have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

August 16, 2017

Particularly like the ease of use, step-by-step guided instructions! Kudos!

B Hivesg
Singapore
Over 2 years using the app
November 7, 2017

While not a perfect interface, the app does its job.

Ledaveedstore
Canada
Over 2 years using the app
Edited March 26, 2017

Great features! Has boosted our outreach to customers and helped retain sales from prospects. Wish we could have email report mailed to multiple users, seems expensive to upgrade subscription. Agree the service should be Free with our Shopify subscription, it pairs nicely.

Openroadharley
United States
Over 2 years using the app
September 24, 2017

Easy to get started with, too early to say how well it works versus my old pop-up but a big plus was that it was completely reformattable to match my website, colours and fonts etc which was a plus

Beyond Handbags
Gibraltar
Over 2 years using the app
October 22, 2019

I just got this app and its fairly easy to us. It has a lot of customized options that I need. I am satisfied thus far.

J ♡ C Y & C O.
United States
Over 2 years using the app
Privy Operations replied October 22, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

February 22, 2017

Great application to collect emails. Easy to use and expand on for future upgrades.

T Shirts Boom
United States
Over 2 years using the app