Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 16, 2019

havent even used it yet very tacky and wrong how in the hell am i supposed to rate it when i havent used it yet

Tonias Threads
United States
21 minutes using the app
September 6, 2019

I´m just opening the app and i´m here. I can´t rate before i try it.

I think this pop up should appear later, at least let us try it!

Now lets see how it works!

CINZEL JEWELRY
Mexico
16 minutes using the app
March 4, 2020

APP does not work. Won't verify my domain and the instructions it gives you to do it is outdated. Theres no "Manage domains" for Shopify. Would recommend OCU for sure!

Begin Smooth
United States
15 minutes using the app
October 27, 2019

A página fica caindo direto. Quando tentamos editar o pop up, o site fica caindo e nós não conseguimos escrever nada.

Intimus inc
Brazil
12 minutes using the app
Privy Operations replied October 29, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

April 9, 2018

I can't review the product yet. This is just part of the installation.

Linda Allard Jewelry
United States
13 minutes using the app
July 3, 2018

Worst...Be Transparent...Bad Experience...

After downloading the app and taking all important data from my store, then reflecting the price why? Why not in front when downloading the app to the store.

Memorials4u
United States
12 minutes using the app
August 10, 2020

Way too difficult to use. App takes you out of the Shopify interface and forces you to use their UI. Poorly designed and convoluted.

MotorsportMaps
United States
12 minutes using the app
Edited August 31, 2019

too early to give a review on this app. very premature and inappropriate to do so. literally have nothing to say about it

Hey Bud Skincare
Australia
11 minutes using the app
Privy Operations replied September 3, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited September 18, 2019

Constantly asks for a review from the minute the app is installed. How can anyone possibly review an app after 30 seconds? Privy; give your customer a bit of time before you ask for this information! Also, the 15 days do not allow you to test the Newsletter function unless you book a phone appointment with them! Honestly? Deleted!

DIRT & GLORY
United Kingdom
10 minutes using the app
Privy Operations replied September 19, 2019

Thanks for your review! I'm sorry that you were unhappy with your experience. Anything we can help with to raise your rating and help you get going? Please feel free to reach out at support@privy.com.

March 23, 2019

haven't even started and there asking for a review really ..........................................................................................

Funny Products
Australia
9 minutes using the app
Privy Operations replied March 23, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com