Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 3, 2018

The app keeps asking for a review as my next step but I've barely started using it and have no conclusions yet, though I'm suspecting that it is not actually saving my customer emails which is all I need it to do...

Lifeisbitter
United States
6 months using the app
November 9, 2017

Difficile à dire, vous me demandez mon avis avant que je n'ai pû l'utiliser !

Cchoouette
Thailand
6 months using the app
March 20, 2018

interested in how it works out

From The Shop
United States
6 months using the app
September 26, 2019

en mode traduction impossible de faire les modifications
en modifiant les sections on ne peut pas faire defiler de haut en bas

GISELE NATURE
Martinique
6 months using the app
May 9, 2018

I find it difficult to work this app on my phone..sometimes the.command is either delayed or non responsive

Blue Closet Boutique
United States
6 months using the app
April 20, 2020

Needs better mobile integration, I can barely use on my iPhone which is very disappointing on the go

Southern Exposure
United States
6 months using the app
Edited March 13, 2019

heard good things just starting my first privy experience now, hopefully this app drives customers to input their email

Lazer Factory
United States
5 months using the app
Privy Operations replied March 15, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

June 11, 2018

Haven't gotten the chance to explore yet, but I believe this will be a very helpful agent to get my business off the ground!

Lovem Shirts
Canada
5 months using the app
August 15, 2020

I like the app but there are some technical issues. But it works for what I needed it for. Three stars

GlamBoxCosmetics LLC
United States
5 months using the app
December 6, 2017

A Good idea but not user friendly on mobile devices

Barberia Bolognini Store
Italy
5 months using the app