Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 28, 2017

PERFECT!!! it really helps to my sales.
and easy to use

Store Kokoaroma Com
United States
About 5 years using the app
November 8, 2016

Set up was easy and design is great!

Cottage Door Press
United States
About 5 years using the app
August 31, 2017

This review was written make Privy's "please rate our app" alert go away.

Naturally Knotty
United States
About 5 years using the app
July 27, 2017

Love the pop-up editing function on this. It's super easy to use.

Zoeybelles
United States
About 5 years using the app
September 28, 2017

If I can use it anyone can. Easy and effective.

Washi Wonderland
Australia
About 5 years using the app
January 7, 2017

Great! Thanks! Love it! I got 1 sign up to the newsletter immediately!

Haritaki Yogic Super Brain Food
United States
About 5 years using the app
August 17, 2017

Great free app for new start ups.

Glorissa Beauty
Singapore
About 5 years using the app
Edited March 17, 2017

Love! It is working just like it needs to!

A To Z Candles
United States
About 5 years using the app
Edited March 3, 2020

Easy installation and really does help customers sign up easier. It's helped increase my email list

UPDATE: 3/3/2020
Great for small business operation. It's been 10 months and I was able to increase my email list by 800 subscribers. I also have better responses to marketing campaigns targeting new subscribers and also 2nd purchases.

Even with the update the program is still user friendly and easy to update and modify. The popup with coupon option is great for getting emails.

Norafoodco
United States
About 5 years using the app
September 1, 2019

Nice app, easy to use! So far like it! I wish e-mail integration was also included free of charge though. But so far, so good.

G&D Unique Designs
United States
About 5 years using the app
Privy Operations replied September 3, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training