Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

December 4, 2017

Easy to install! Just started using this app but so far am impressed!

Lisas Shoe Collection
United States
About 5 years using the app
Edited March 28, 2019

We recently set it up and it has really accelerated the newsletter subscriber growth.

But, the biggest thing is the quick, responsive and personal support. Very happy. Now moving to their email system for newsletters and marketing. They are easing the pain of the MailChimp/Shopify Divorce

Baraka Supplies
Canada
About 5 years using the app
June 29, 2017

super j'aime beaucoup trés utiles

Chihuahualoveyou
China
About 5 years using the app
October 19, 2017

Excellent app. We have gotten quite a few email subscribers using this app. thumbs up! from Singapore Books www.singaporebooks.com.au

Singapore Books
Australia
About 5 years using the app
December 21, 2018

I use this app to help me collect email addresses and integrate them with Mailchimp and Shopify. The spin wheel does a great job of gamifying the process making it more fun for the customers. I only use the free version but this alone has a lot of great and necessary features. Would definitely recommend.

Three:Twelve Boutique
United States
About 5 years using the app
May 12, 2019

So far been really helpful and easy to use. I am just a start up so it will take time but im am seeing good results so far.

JustMurciano
United Kingdom
About 5 years using the app
Privy Operations replied May 14, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

May 23, 2018

Installation is a breeze, easy to use....magic!

Applied Body Therapeutics
Australia
About 5 years using the app
Edited January 16, 2020

It's been almost a month we are using Privy as our pop provider and we are very happy with it. Great App. Highly recommended.

Americano
United States
About 5 years using the app
July 11, 2019

I used the Privy "Spin to Win" campaign to help grow my list. The conversion rate was 10% well above the 2% conversion rate I had with other exit intent pop-ups. Oh, and the support team is super helpful!

ClassTracker
United States
About 5 years using the app
Privy Operations replied July 12, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 1, 2019

Incredibly easy to use to get new shoppers attention. I appreciate the step by step instructions. Cannot wait to learn more!

bikinihoney
United States
About 5 years using the app