Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 29, 2019

I haven't explored it much but seems fine so far. Collects email addresses fine as advertised. I am exploring the mail setting now,

Ramm footwear
United Kingdom
5 months using the app
Privy Operations replied August 30, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 27, 2018

So far so good just started using it we will see how it goes

Sylvie S Boutique
United States
5 months using the app
July 1, 2019

A lot of technical problems (form that don't display, slow javascript ...) no documentation on how to install it asynchronously. The interface is good and intuitive thouh

MiniJap
France
5 months using the app
Privy Operations replied July 2, 2019

Thanks for the review and sorry about the issues you're experiencing. This doc should help you out with installing Privy: https://help.privy.com/hc/en-us/articles/360008055393-Installing-Privy-On-your-Site. If you have any questions or would like help with some of the other issues you mentioned, please hit us up at support@privy.com! We'd love to help you out.

June 20, 2017

I am just beginning to use this app so I can't say. However it does keep nagging you to review it, hence why my review is so unhelpful. The Auto review pop up is more than annoying.

Kangeaux Outdoors
United States
5 months using the app
August 8, 2017

Haven't got an chance to use yet

Creative Corner Boutique
United States
5 months using the app
July 25, 2019

just download it let see what happn, if its not working i will give new review................................

thelifestylegarage
India
5 months using the app
Privy Operations replied July 25, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 31, 2017

Seems good so far, easy to set up and it works.

Jds Boutique
United Kingdom
5 months using the app
February 17, 2019

Good App

Empire Of Fortune
United Kingdom
5 months using the app
April 7, 2019

Great at capturing emails. Have seen great success in return rates since using this service. Thank you

Aster & Co.
United States
5 months using the app
Privy Operations replied April 8, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 12, 2018

hard to tell, I can't seem to get past step 3 of 4 to get set up....
seems a bit early for a review dontyathink?

California Case Company
Canada
5 months using the app