Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 25, 2016

This app is amazing. Newsletter sign-up made easy.

Sk8 For Gr8 Creating Opportunities
South Africa
Over 2 years using the app
March 28, 2016

Using the free version it's working like a charm.

Testboutiquepierre
France
Over 2 years using the app
March 19, 2019

NICCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCE

Yeah Master
China
Over 2 years using the app
April 30, 2017

Just starting but delighted that as a e-commerces site TheBaliBead.com I did not have to go through bunch of hassle getting an opt in added to my site. I was very worried at first as I am not too technical and I wanted to be sure that I would understand it.

I am happy that Privy makes it possible for me to stay in contact with the customer immediately.

Thebalibead
United States
Over 2 years using the app
March 15, 2018

Easy to set up :-) with good options with the free version.

Kukachoo
Australia
Over 2 years using the app
September 23, 2016

Works very well. We have had a few issues with it not syncing to Hubspot.

Banjo Studio
United States
Over 2 years using the app
May 29, 2019

It’s a great app but what would really help if an actual app to download on iPhone/iPad etc was available, this would help with navigation. I have just recently started using Privy so will require a little more time but another thing that would be helpful is along with the notification of a new customer signup it would be great to see the actual automated email the customer received for added reassurance. Just one last thing which I did reach to Privy Support for but not had a response and that was how to set my domain as the sender domain and not show up as Privy. I purchased my domain via Shopify so struggling to set the DNS setting - help on this would be very helpful.

By Firdous®
United Kingdom
Over 2 years using the app
Privy Operations replied May 29, 2019

Thanks for the feedback and the review! We are sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch!

March 11, 2017

decent app - does what it says on the tin

Dankest99
United Kingdom
Over 2 years using the app
June 7, 2019

easy to use. Just started. hope to get good inputs / outcomes. The process is not complicate and the flow is very logic.

yhg for you
United States
Over 2 years using the app
Privy Operations replied June 7, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited June 8, 2018

Super popups, pour inciter le client à entrer sa boite mail et lui envoyer un bon cadeau ou autre! très bonne application

Okamanu Style
French Polynesia
Over 2 years using the app