Reviews (24,927)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and growing email lists, particularly praising its user-friendly interface and seamless Shopify integration. It offers email and SMS marketing, customizable templates, and effective automations. The pricing model is considered reasonable and scales with business size. Merchants also appreciate the responsive customer support and continuous updates that enhance the platform's robust online marketing capabilities.

Edited November 8, 2019

love the exit pop up thats awesome good job guys i think this a must have app for all stores using shopify.

TrapMonkie
United States
Almost 2 years using the app
Privy Operations replied November 8, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited February 22, 2021

Lots of possibilities in terms of templates and promotions - pretty easy to customize and can be done by novice users. I did research quite a bit before settling on a promotion/exit-intent app - and chose Privy because was the best price for so many promotion options.
The only noteworthy issue I've faced so far is when making too many customized changes, the editor can freeze or take long to load. To get around this, I just simply save and exit the editor after making multiple changes to a template and then re-open the editor and continue making any additional changes.

ScanaTemp
United States
Almost 2 years using the app
January 2, 2021

I have found this app/automated marketing tools very helpful - and I'm still learning. I never imagined we could collect subscibers at the rate we are thanks to Privy. The YouTube training is extremely helpful too!

Balloon It
United States
Almost 2 years using the app
February 1, 2020

its a great app. easy to use and free available plan. i love it. will definitely recommend to other users

KathyRoseNaturals
United States
Almost 2 years using the app
Privy Operations replied February 6, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 11, 2020

Love it! I will not use anything else! This app is perfect for my site! I can create any content I want and this is why I would not choose no other app!

Urban Elite Beauty
United States
Almost 2 years using the app
September 16, 2019

Love this app! Helps me grow my business and communicate with my customers! Use it for all my businesses!

WarriorRevolution
United States
Almost 2 years using the app
Privy Operations replied September 17, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited October 17, 2019

I was using another exit intent and pop-up app (which was very confusing to me and I did not feel comfortable with it) - hence the switch to Privy. So far so good.

Essentially Haitos
United States
Almost 2 years using the app
Privy Operations replied October 17, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 5, 2019

So far I have used this app to get email subscriptions as well as show recent purchases to visitors on my site. I have also integrated with an email app now that I have so many emails. It is a fairly user friendly app and I have had no issues thus far!

Master Networks Store
United States
Almost 2 years using the app
Privy Operations replied December 6, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited November 15, 2019

Privy worked out of the box as expected. Easy to create pop ups. Would nice if it were more configurable.

NEBAHealth
United States
Almost 2 years using the app
Privy Operations replied October 31, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 5, 2020

Mike Spellman, one of the reps has greatly help us in starting off with Privy and learning some of the best tools Privy has to offer, thank you!

DNS Wear
United States
Almost 2 years using the app
Privy Operations replied February 6, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com