Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

January 14, 2019

I used privy and overall it isn't bad. The free version isn't great. Would love to be able to email customers their discount code after they sign up to the mailing list... Wish I knew that before testing it out. Also, the emails added to privy are not linking to shopify. Maybe the paid version is better but I thought I would give it a test run before I purchased. Not super impressed with the trial so far.

Veriphy Skincare
Canada
Over 4 years using the app
March 15, 2020

Not easy to use, canva is way easier. SHould link to shopify and be able to pull products directly from it

shop hey chick
United States
Over 4 years using the app
February 20, 2018

It's difficult to review when you've just installed the app !!

Kobaruto
United Kingdom
Over 4 years using the app
September 25, 2016

Have just got this app and it looks great!

Antipodream
United Kingdom
Over 4 years using the app
October 17, 2017

This is my first campaign. It was very easy to set it up. I'm excited about how customers will respond to it.

Renee Jones Art
United States
Over 4 years using the app
April 23, 2017

I really havent had anytime to use it yet.

Carriesewfancy
United States
About 4 years using the app
November 11, 2016

not sure how to use it yet. it directed me here before i could test it

Pi Yoga Pants
United States
About 4 years using the app
Edited October 11, 2019

About to try the e-mail option, since MailChimp and Shopify parted ways. Ask me in a month or two how it went.

Sumeru Books
Canada
About 4 years using the app
February 6, 2020

I am still trying to figure this out. Just upgraded to the newsletter platform because Mailchimp is not an option. I can't figure out how to link newsletter opt-in sign ups with Privy yet. So

Inox Jewelry India
India
About 4 years using the app
Privy Operations replied February 6, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

May 23, 2017

The popup is not showing up after being installed.

Back2africa
United States
Almost 4 years using the app