Reviews (24,816)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

August 25, 2016

A nice tool. Easy to set up. Not a ton of emails gathered yet, but we're a new site. Hopefully will be better as we grow

Naturallclub2
United States
Over 3 years using the app
May 21, 2019

I cant give you a good review at this moment because I havent gotten a chance to use it. I think your "review prompt" is a little premature.

PAST PERFECT
United States
Almost 5 years using the app
Privy Operations replied May 21, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at ...

November 12, 2017

Just got it! Will review later.

Alan -

Suited Poker Gear 2
United States
Over 3 years using the app
Edited January 25, 2018

Update: The pop out sign up is not responsive but apparently some other options like flyout and banner are. Upped the rating by one star as I feel it is an absolute must for all pop up types to be mobile responsive...

Design is not responsive on mobile device. Meaning the pop up shrinks down to fit the screen but is then so small that not legible. Discovered it when showing someone the website ...

Mother Erth
United States
Over 4 years using the app
January 17, 2017

Great minus one small feature they do not have which I found quite big for my business. The email that is sent out once someone signs up for newsletter/ campaign comes from an @privy email instead of your own so if people decide to respond or ask a question it would not go to you.

Kale Ahhhs Healthy Kitchen
Canada
Over 3 years using the app
April 30, 2017

Not many features available with FREE version & the PAID plans are cost-prohibitive for small businesses.

Stylecaravan
United States
Over 3 years using the app
Edited October 16, 2019

Just downloaded it to try it and it makes me write a review. So far I cant say if it's worth or not, if it works or not. So its a 3 for me...

rhapsodyjewels.com
Spain
Over 4 years using the app
Privy Operations replied October 17, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at ...

Edited July 9, 2019

To be honest, it's a fantastic app, I can't fault it. Support is also great and previously I rated it 5 stars. However, I'm giving them 3 stars now as their new pricing structure is way overpriced. Previously it was FREE with an option to upgrade for more features and branding removal. Now they are essentially forcing long term customers to pay for this previously free services, as it's now based ...

Shopzealous
Australia
Over 3 years using the app
Edited September 4, 2019

I am new to the app and have heard good things. I will need more interaction and work time to give a complete review.

Burning Bush Oils
United States
Over 4 years using the app
July 19, 2017

I don't like being forced to leave a review before being granted access to use an app. I usually leave one anyway.

K Johnson Jewelry
United States
Over 4 years using the app