Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

June 20, 2017

Just started using it. Not sure how it will work. Semi - easy to use.

Plexus Co
United States
5 months using the app
November 18, 2017

It's easy to use, integrates well with Shopify BUT it keeps bringing up a stupid CAPTCHA image for my clients to verify and now I understand why many don't sign up. CAPTCHA verification is ANNOYING.

Urembo Asili
United States
5 months using the app
Edited March 27, 2019

Just installed it, so I can’t really give an accurate review yet . . . Will come back with a more in-depth review once I’ve had more time/experience with it.

Teacup Cosmetics
United States
5 months using the app
Privy Operations replied March 27, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

April 12, 2018

The ap is somewhat limited for what I need

Ourtime Apparel
United States
5 months using the app
November 25, 2016

appears to be working so far....only time will tell

Califcation
United States
5 months using the app
April 15, 2017

a little hard to set up at the start but ok now

Mogulfashion
United Kingdom
5 months using the app
April 13, 2017

3 stars because it was easy to sync with my shopping platform and Privy starts you off with a simple pop-up so no headaches about being current with the latest pop-up technology. I've changed the campaign text and design so let's see how things go from now on.

Nazabong
United States
5 months using the app
Edited October 23, 2017

Using this product for past 3 months. Yet to see consistent gains. What we don't like is that it pops up while user is on the home page. We think its too obnoxious to do that. Let the user settle in and if they dont purchase then ask for an email for updates/discounts. Just saying !

Dealokart
India
5 months using the app
Edited June 12, 2019

I really liked this app, but it is nicer if it wasn't limited by a number of pageviews. In general, I recommend this app, but it has its limitation

BeitByout
United States
5 months using the app
Privy Operations replied May 7, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

Edited April 20, 2019

I just started but, I am enjoying it so far. Look forward to seeing if it can help our new business grow! I only just signed up but the process has been easy and the platform has been super helpful in walking me through the process to get started with my first campaign.

Famous For Nothing
United States
5 months using the app
Privy Operations replied April 22, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training