Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 21, 2017

just started, not bad.........

Timjeweler
China
Over 2 years using the app
November 24, 2018

It helped conversion getting leads and giving me discount codes that the customers used and it has been working good.

Blake Dumont
Sweden
Over 2 years using the app
April 9, 2017

So far so good - just wish we could have the pop up be there right when they sign in!

Kiki Confetti
United States
Over 2 years using the app
Edited December 23, 2018

Very user-friendly! easy and quick set up plus it's free!! You can't beat that. It's not perfect although free it limits you. But hey if you're looking to capture leads with a free app, Privy is it.

Infiniumworks
United States
Over 2 years using the app
December 7, 2017

I highly recommend this APP, especially for collecting customer information via pop-up forms!

Leone 01
Canada
Over 2 years using the app
December 29, 2019

I have been using this app for quite some time now to collect email subscribers on my website, and it does a fairly decent job!

Ebaata Skincare
United States
Over 2 years using the app
Privy Operations replied January 2, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 1, 2020

I was really hesitant to have any pop ups on my site. The Privy app is easy to use and I've seen a significant increase in sales and traffic. Support is fantastic. While the Builder is great, I wish there was an option to build your own announcement bars, rather than having to hack around the free shipping bar.

Ice Cream Dice
Canada
Over 2 years using the app
November 24, 2017

I like it so far, however after the update I am experiencing glitches.

Salinity Salts
United States
Over 2 years using the app
Edited August 27, 2019

Just did it. Haven't had the opportunity to see it in action yet. Will have to wait and test it out later.

Professor Mouthpiece
United States
Over 2 years using the app
Privy Operations replied August 29, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 4, 2016

Easy to use and affective. I love the customization options.

Chocolate Milke
United States
Over 2 years using the app