Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 16, 2019

Not too bad to use. Works well. No lag and easily customizable to your stores theme and preferances.

NEO Garage
United States
Almost 5 years using the app
Privy Operations replied October 17, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 13, 2018

This is an awesome app that has helped us generate tons of new emails through the pop-up. Great app!

ClearRetain
United States
Almost 5 years using the app
Edited February 15, 2019

Great app, easy to use and wonderful support! Love it! Thank you highly recommend to any business starting out!

Dcsupershine
Canada
Almost 5 years using the app
September 8, 2021

Privy has so many wonderful tools. Their onboarding team is fantastic and helped me truly understand how to get the most out of this app. I couldn't be more happy to have Privy in my workspace for my website.

LuxIllume
United States
Almost 5 years using the app
March 6, 2017

really great we enjoy using the product it helps alot

Pro Image Sports At The Mall Of America
United States
Almost 5 years using the app
January 20, 2017

Our second site using Privy and we love it.

My Plastic Business Card
United States
Almost 5 years using the app
Edited February 16, 2020

This app helped me to create pop up discount codes that aren't cheap looking and also helped to collect exit traffic and abandoned carts.

Bear Essentials
United Kingdom
Almost 5 years using the app
Privy Operations replied October 29, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 29, 2019

i like this pop up a lot but think you should offer more ways to customize. like adding a photo in addition to logo

carryurheart
United States
Almost 5 years using the app
Privy Operations replied September 30, 2019

Thanks for the review! You can definitely add images into your pop ups using the image element. Here is an overview of the designer for you. https://help.privy.com/hc/en-us/articles/360008364373-Using-The-Privy-Designer

May 11, 2018

They include great features on the free version.

Aquarium Fish Sale
United States
Almost 5 years using the app
Edited September 3, 2019

Privy is a great way to send a pop ups discount codes and emails to customers. I have been getting lots of signs ups from this app. I have been using it for many years now on website. It's really easy to use, it works really great and I will continue to use it. I highly recommend for other merchants to use it. I will give this app a five star.

Andrew Stevens Footwear
United States
Almost 5 years using the app
Privy Operations replied September 3, 2019

Thanks for the review! We love hearing that kind of feedback, and thanks so much for being a customer. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com