Reviews (24,914)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

January 31, 2017

Great product! Our sign ups have increased since implementing. Was super easy to implement too!

Oral I V
United States
About 5 years using the app
September 5, 2023

Henry is great! Very good at communicating and very eager to help with everything. He has some great tips and really cares!

DDMINE
United States
About 5 years using the app
Edited December 16, 2018

Works great! Emails are sent directly to the inbox, no promotion or spam. Doesn't slow down the website, very happy with it.
Used the paid App for about six months, no complain. Using the free one for about two weeks (saving some money), it's working great as well.

Shower of Curtains
Israel
About 5 years using the app
November 20, 2016

Great app, has really helped our email list grow!

Red And Moon
United States
About 5 years using the app
April 10, 2019

I primary used this app when I go on vacation, to let visitors know their orders will ship later than usual.

aToolCrib
United States
About 5 years using the app
Privy Operations replied April 11, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

Edited September 5, 2019

Easy to use and works well for us. Really recommend this app for all sorts of Pop-Ups. It is user friendly.

German Toy Store
New Zealand
About 5 years using the app
August 2, 2017

works great and very easy to use and setup

Rcholstersupply
United States
About 5 years using the app
December 4, 2017

Easy to install! Just started using this app but so far am impressed!

Lisas Shoe Collection
United States
About 5 years using the app
Edited March 28, 2019

We recently set it up and it has really accelerated the newsletter subscriber growth.

But, the biggest thing is the quick, responsive and personal support. Very happy. Now moving to their email system for newsletters and marketing. They are easing the pain of the MailChimp/Shopify Divorce

Baraka Supplies
Canada
About 5 years using the app
June 29, 2017

super j'aime beaucoup trés utiles

Chihuahualoveyou
China
About 5 years using the app