Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 18, 2017

The coupon code part is a bit confusing. Other than that, great!

Www Ka Tet19 Net
United States
Over 2 years using the app
January 2, 2019

Very Helpful for supplying the best service and establishing relationships with our guests. Thank you

Humane Apparel
United States
Over 2 years using the app
March 23, 2020

why am i bbeing asked to wwrite a review zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

THE PURSE AFFAIR
Australia
Over 2 years using the app
Edited October 2, 2019

Privy is well on the way to being the market leader in this type of app and it is getting better all the time

flourish-shop
United Kingdom
Over 2 years using the app
Privy Operations replied May 17, 2019

Glad you're back! Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 12, 2019

I really like this App! Thank you for this professionnal apllication. My client is very happy to have some reduction.

Mon Barber Shop
France
Over 2 years using the app
Privy Operations replied May 14, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 24, 2019

This app is great for making my pop ups and emails look really pretty. Much more intuitive than MailerLite which I find to be a total disaster to use. The help chat box is a PITA to use and is very buggy but when you can actually get it to work it's helpful.

Serving Snark
United States
Over 2 years using the app
Privy Operations replied July 25, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 23, 2017

Seems all good, however it is early days

Englishfuels
United Kingdom
Over 2 years using the app
January 22, 2017

Not sure yet have only just setup. Seems quite slow to edit pages. If you want to edit text of a template don't click the back space key otherwise you will end up at the start again. Also to type in description you have to click with the mouse so the curser is visible for each letter.

Purely Paleo
New Zealand
About 2 years using the app
January 26, 2018

Easy to navigate and integrate. I can't speak for it's success yet as it's only been a day since it's been operational on my site, but happy to update this further once we have more data.

Alpha Lighting and Electrics

Alpha Lighting Electrics
Australia
About 2 years using the app
February 7, 2019

So far so good set it up pretty quick and linked to Conversio just need a bit more time to test the impact on email capture.

First Physique
United Kingdom
About 2 years using the app