Reviews (24,814)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

August 2, 2017

Haven't had much time to try the app in a real world environment. But it works nice, easy to use, so far so good.

Niveau Labs
United States
About 1 year using the app
October 26, 2019

I'm just getting started but the application seems pretty user-friendly so far. Looking forward to seeing what it can do.

Milky's Baby Outfitters
United States
About 1 year using the app
Privy Operations replied October 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 6, 2017

very intuitive highly recommend

Cannamerchandise
United States
About 1 year using the app
Edited September 19, 2019

Great interface and easy to use. Instant updates on my site so I can see what I'm getting in real time.

Black Dog Engraving
United States
About 1 year using the app
September 16, 2017

This company is great. Easy to use, quick and efficient. I love Privy!

Artisun Bath
United States
About 1 year using the app
August 25, 2017

--------------------------good app thanks a lot

Woodver
United States
About 1 year using the app
July 9, 2016

Privy has been such a wonderful tool for us as a small, but growing business. Since we have a small staff, much of the marketing and all of the web-store is taken care of by one person (myself, mostly)--having Privy to manage our automatic marketing assets has been such a life saver. We can trust Privy to take care of the things we would normally spend hours doing. :)

Capitol Luggage
United States
About 1 year using the app
March 18, 2017

Privy was one of the first email capture apps that I installed. I wanted to try something new so I uninstalled Privy to try another app/strategy. Here I am back reinstalling Privy! I came back after seeing more success and better support compared to the competitor apps for Shopify.

Kittenme
United States
About 1 year using the app
June 11, 2017

Great FREE app for start-ups who are watching their budget!

I like the ability to upload your own designs, the setting of triggers (to not be irritating), customization (hyperlinking on photos or text), the movability of elements and email csv exporting.

It also allows multiple live campaigns. I used 3 - email popup after scrolling 25%, discount popup in 5 minutes and exit intent flyout banner with my images. The only thing is that the flyout banner wasn't resizable.

I'll probably upgrade in the future to remove the branding but it really isn't that noticeable after making customizations.

Allretail
United States
About 1 year using the app
March 27, 2018

Fantastic App, especially the Country specific function!

Rainforestherbsshop
Malaysia
About 1 year using the app