Reviews (24,914)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

May 11, 2018

a great app to help with promotions

Kirstys Crafts
United Kingdom
Almost 5 years using the app
February 25, 2016

Really quick and personal service. :)

R2r Philippines
Philippines
Almost 5 years using the app
May 9, 2017

Great app so many options, and it works

Tees Ca
Canada
Almost 5 years using the app
February 11, 2017

Easy to use! Would recommend! Nice layouts.

Soloequine
Canada
Almost 5 years using the app
August 15, 2019

I used this app to gain more customers emails by using a pop-up. Everything worked well and I continue to use the app.

Honest Sea Shop
Canada
Almost 5 years using the app
Privy Operations replied August 16, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 1, 2021

We love Privy. The pop-up service are very good with endless possibilities, their email service is very good and very easy to use. Great platform with fantastic support. Andrew did a great job at helping us optimize it and make the most of it.

BELLABOHO
United States
Almost 5 years using the app
November 15, 2018

Works great, the integration was a little confusing but overall it is an easy to use email capture tool.

Levitating Moon
Canada
Almost 5 years using the app
October 16, 2019

Not too bad to use. Works well. No lag and easily customizable to your stores theme and preferances.

NEO Garage
United States
Almost 5 years using the app
Privy Operations replied October 17, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 13, 2018

This is an awesome app that has helped us generate tons of new emails through the pop-up. Great app!

ClearRetain
United States
Almost 5 years using the app
Edited February 15, 2019

Great app, easy to use and wonderful support! Love it! Thank you highly recommend to any business starting out!

Dcsupershine
Canada
Almost 5 years using the app