Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

June 20, 2017

Very good tool. Highly recommend.

Huski
New Zealand
Almost 5 years using the app
January 3, 2019

I used this app to encourage customers to sign up for my newsletter. It works a treat and I'm very happy with it.

W.A.Green London
United Kingdom
Almost 5 years using the app
May 3, 2019

My company has been using Pivy to collect emails and snag first timer sales for the past year or so. It has been a very easy to use product and I look forward to learning more about it soon!

GymFlo
United States
Almost 5 years using the app
Privy Operations replied May 3, 2019

We're so pumped you've been with us for a year, congrats on your Privyversary! 🎉 We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 15, 2020

I set it up within minutes, and it helped grow my email list to run targeted campaigns. A must have for any store.

Coffee Notes
South Africa
Almost 5 years using the app
November 17, 2020

I love everything about Privy, the possibilities are endless with it! I also appreciate Simon (My personal Privy assistant) who has been such a blessing for me during these chaotic times! High recommend!

The Closet Inc.
Canada
Almost 5 years using the app
October 20, 2017

So far it seems to be pretty good.

Frame Crafters
United States
Almost 5 years using the app
Edited October 29, 2018

Dollar for dollar you can't do better than this. Free is feature rich and upgrading is very reasonably priced. Great job.

Ladyloved - Sublime Skincare for Natural Beauty
United States
Almost 5 years using the app
Edited June 16, 2020

I used Privy as an alternative to Mailchimp since MC left Shopify and I find that it's much more better then MC

Reborn Ideas
Italy
Almost 5 years using the app
Privy Operations replied November 25, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 25, 2016

Privy is amazing, I would recommend it to anyone looking to increase their e-mail list and increase sales through small incentives. Privy makes it so easy to design a good looking pop-up for your website and their platform is so easy to use. We have seen our sales increase ever since we started using Privy on our website. Highly recommend.

Simply Skinny Ties
United States
Almost 5 years using the app
January 5, 2024

Henry from Privy has been phenomenal when it comes to optimising my privy account. I wasn't using a lot of the options available until our first call and Boom! things started to go up from there. There is a lot you can do with Privy and it has some great features that will help you optimise your customer contact points while being non-intrusive.

JULAHAS
Netherlands
Over 4 years using the app